FAQ

Here are some frequently asked questions. Your feedback is encouraged for the best customer experience. If you have any queries, please email us at Support@EveryHolds.com

SHIPPING & RETURN:

  • How much is shipping? We offer FREE worldwide shipping, regardless of the purchase amount.
  • Do you ship internationally? Yes, we do! Shipping to the United States takes approximately 10-15 days, while the rest of the world may take 2-3 weeks.
  • How do I track my orders? You can track the status of your package on the Order status page; the link will be sent after order placement.
  • Where is your company located? We are registered in texas , US, with high-quality vendors and supply warehouses in the USA and China.

EXCHANGE & REFUNDS:

  • How do I exchange or request a refund? You can exchange or receive a full refund within 30 calendar days of receiving your item, provided it's unopened and unused. After 30 days, refunds will not be offered under any circumstances. Please contact us at Support@EveryHolds.com for assistance.
  • Lost or stolen package? We are not responsible for lost, stolen, or undelivered packages once they are dispatched to your local post office.
  • What if I received a damaged product? We will refund or replace any damaged product within 30 days of receipt. Please email us at

    Support@EveryHolds.com to initiate the process.

CANCELLATION & MODIFICATION POLICY:

  • Can I cancel my order? Please contact us within 12 hours of order confirmation at Support@EveryHolds.com to cancel your order.
  • Can I modify my order? Buyers can make changes to orders within 12 hours of purchase and before fulfillment.

PAYMENT:

  • How can I pay for my order? We accept all major credit cards: Visa, Mastercard, and Apple Pay.
  • Will I be charged international bank fees? Your bank may charge additional fees for international transactions. Please contact your bank for more information on any additional charges/fees.